• Customer Service Menu

  • About My Account
    • Join or Sign In
    • About My Account
  • Policies
    • Info For Customers
    • Our Guarantee
    • Return Policy
    • Terms of Use
    • Privacy
    • Knives Policy
    • Air Rifles Policy
    • Sales Tax
    • Quantity
  • Shipping Policy
    • US Shipping Rates
    • Track Your Order
    • Expedited Shipping
    • In-Store Pickup
    • Curbside Pickup
    • P.O. Box or APO/FPO Address
    • AK, HI, PR, and US Territories
    • Extra Shipping Charges
  • Payment Options
    • Payment Methods We Accept
    • PayPal Information
    • Trusted Partners
    • Gift Cards
  • Email Program and Other Offers
    • Email Signup
    • Emails FAQs
    • Sierra Online Offers
  • Product Information Resources
    • Product Buying Guides
    • Size Chart
    • Footwear Fit Tips
    • Fabric Care

Sierra Customer Service

Hours are subject to change during holidays and special events.

Info For Customers
Frequently Asked Questions

How can we help you?

To opt out of the sale of your personal information to the other TJX Businesses, please send us an email at the customer service email address listed on this page and write “Do Not Sell” in the subject line of the email.